Turn your Gov funding into a secure future for your charity

The UK government’s recent commitment of £100m in funding for hospices is a vital step in supporting end-of-life care. While much of the focus will be on refurbishing facilities for patients and families, the allocation for General Technology and IT Investments presents a unique opportunity to drive long-term financial sustainability and operational efficiency.

For hospices, this funding isn’t just a short-term boost—it’s a chance to make strategic digital investments that enhance donor engagement, reduce overhead costs, and improve return on investment (ROI). But how can hospices ensure they make the most of this opportunity?

How Will You Spend Yours?

Much like the iconic ‘How do you eat yours?’ Crème Egg campaign, this funding invites hospices to ask: How will you spend yours?

The right digital investments now can transform this one-time funding into a long-term advantage.

Invest in Digital Fundraising Platforms to Maximise ROI

Fundraising is the lifeline of hospice care, yet many organisations struggle with outdated donation systems that create friction for supporters. Investing in modern digital fundraising tools like hapi and hapiLite enables hospices to:

• Offer seamless online giving experiences – Mobile-friendly, intuitive donation pages make it easier for supporters to give, increasing conversion rates.
• Automate CRM data transfer – Ensuring every donation is maximised without additional admin burden, leading to an instant boost in ROI.
• Increase second-degree donations – Peer-to-peer fundraising tools encourage supporters to engage their networks, driving additional revenue.
• Reduce manual processing costs – Automating stewardship and data transfer means fewer staff hours spent on admin, cutting overheads.
• Lower fees by consolidating costs into one centralised platform, ensuring more of each donation goes directly to care.

Enhance Donor Stewardship While Reducing Manual Work

Effective donor stewardship is key to retention, but personalising supporter journeys at scale can be resource-intensive. Smart investment in automated engagement tools can:

• Send personalised thank-you emails immediately after a donation, improving donor satisfaction with no extra effort from staff.
• Trigger milestone communications based on donor behaviour, such as first-time gifts or anniversaries, without additional administrative time.
• Automatically segment donors based on your criteria, such as are they an in-memory donor, did they add Gift Aid, etc to support personalised engagement.
• Boost donor lifetime value (LTV) by keeping supporters engaged with minimal manual effort.

Futureproof Your Hospice’s Digital Presence While Lowering Costs

Focusing solely on raising money without investing in efficiency can cost charities more in the long run.

The higher your return on investment, the more sustainable your fundraising efforts. For every donation, you want as much as possible to reach the cause rather than being absorbed by operational costs.

Have you tried the £10 fundraising challenge to understand the true value of your donations? This exercise highlights operational efficiency and resource allocation. Find out more here.

Investing in platforms that offer flexibility for new income streams and scalability ensures sustainability. Any automation that reduces staff time leads to lower overhead costs and maximises ROI.

Make the Most of This Funding—Before It’s Gone

This government investment is a rare opportunity to modernise hospice technology and build a digital-first strategy that delivers lasting benefits. By prioritising digital fundraising and efficiency, hospices can maximise impact while reducing operational strain.

So, how will you spend yours?

We’ve invested a quarter of a million pounds into hapi and hapiLite to help hospices and charities implement cost-effective, futureproof digital solutions. If you want to make the most of this funding, we’d love to help you navigate your options and create a digital roadmap that improves efficiency, lowers costs, and maximises fundraising potential.

📩 Get in touch to explore how your hospice can turn this investment into a lasting digital advantage.